Get in touch!
We know you have countless choices when buying products online. Our goal is to earn your business and your trust by exceeding your expectations every step of the way. Your feedback is valuable to us - feel free to get in touch any time.
We offer free gift wrapping! Please write "gift wrap" in the comment box during checkout and we will wrap your items for you beautifully.
We ship in-stock items within two business days, unless otherwise indicated. Please consider this packing time when selecting your shipping method. We ship via UPS and USPS. Transit times are provided by the carrier and may vary. Shipping costs are determined by the weight of the items purchased, the method of shipping, and the destination address.
We gladly accept returns within 30 days for store credit, exchange, or full refund on all orders that are received in unused condition with the original packing materials. Shipping costs for a returned item are non-refundable and all costs for return shipment are the responsibility of the customer.
To make a return you will need a Return Merchandise Authorization (RMA) number. To obtain an RMA please email us and include your order number and a list of the items you are returning. We will then respond with an RMA number, which you will need to include in the address field of your package. Please do not return any products until you have received an RMA number. Upon receipt of the shipment, we will contact you by email to confirm your refund or store credit.
Please address your return to:
Pattern & Print, Attention: Emma
RMA # ________
56 Lafayette Street
Portland, Maine 04101
We make every effort to ensure that products are represented accurately in our shop, but there may occasionally be an item shown on the website that is out of stock. If you place an order for an item that is out-of-stock we will either issue a full refund or ship your item when it becomes available, depending on your preference.
Pattern & Print understands that the security of your personal information is critical. When shopping online your Order Information is encrypted during transmission using industry-standard SSL technology. We ask for your personal information to process and ship orders and communicate with you about our service and products. We will never share or sell your information.